Shipping
Thank you for visiting and shopping at Stone Grindz Chocolate. The following are the terms and conditions that constitute our Shipping Policy.
SHIPPING POLICY
Shipment processing time
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Money Back Guarantee
We always ship 2-Day with insulation and ice packs. We offer an Iron Clad Money Back Guarantee! So if you have any issues with your order we will re-ship or refund your purchase amount! Just send us a picture if you have any issues and we will take care of you!
Shipping rates & delivery estimates*
Shipping charges for your order will be calculated and displayed at checkout.
USA - 2 business days Expedited Shipping with insulation and ice packs always.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
If you receive damaged merchandise, please take a picture and email us the picture at info@stonegrindz.com right away. We will only replace damaged goods within 24 hours of a ‘Delivered’ status.
